TEEHON provides better after-sales service compared with our competitors, this is to cater to customers’ demand and help customers resolve problems in the shortest time.
As a responsible company, we take care of every detail of the complete business transaction from the beginning to end even though the fault rate of our products is only 0.2%, we promise to bear the following responsibility when defective product is found:
1. 12 months warranty from the first day of receiving goods;
2. Replacement will be sent within next shipment;
3. Refund for defective products if customers require.
Please send us pictures or videos when defective product is found, displaying where the problem is, our experienced engineers will help you resolve. If we fail to resolve the problem, replacement will be sent within next shipment.
Please destroy the light and send us videos if you require refund for defective products.
Johnny